Business Hours

Government offices are open between the hours of 9 a.m. and 6 p.m. from March to October and between November to February. On Saturdays, they open at 9 a.m. and close at 5 p.m. Most private businesses open at 8:30 a.m. and close at 6 p.m. but some are open until late evening. Banks are a major exception. Their business hours are from 9:30 a.m. to 4:30 p.m. on weekdays, and from 9:30 a.m. to 1:30 p.m. on Saturdays. All banks and businesses are required by law to close on Sundays and national holidays. Foreign diplomatic missions in Seoul generally maintain strict business hours. They are usually open from 9 a.m. to 5 p.m. on weekdays and are closed on Saturdays, Sundays and their national holidays.

Major department stores are open from 10:30 a.m. to 7:30 p.m., including Sundays, and are closed one day during the week. Smaller shops tend to be open from early morning until late evening every day of the week.

Religious Services

A wide range of religions are practiced in Korea. Buddhism, Christianity and Confucianism are the three most popular ones. Some places of worship conduct services in English and other languages as well as in Korean. For further informaion, consult the Saturday edition of the Korea Times or The Korea Herald.

Approximately 280 inbound travel agents operate in Korea. These agents are all government-registered and organize a wide range of nationwide tours. Group tours, package tours, incentive tours, special interest tours, international convention tours, and F.I.T.'s are all available to make your trip more enjoyable. Most of the agencies are large, well-known organizations. They are normally affiliated with hotels and airlines, and handle inbound business through overseas branches or sister agents. Some agents operate their own tour coaches.

Eletricity

In Korea, outlets for both 110 and 220 volts are usually available, although many newer hotels have only 220 volt current. Always check the voltage of the power supply before using equipment.

Tax
A value-added tax (VAT) is levied on most goods and services at a standard rate of 10% and is included in the retail price. In tourist hotels, this 10% tax applies to rooms, meals and other services and is automatically added onto the bill.
Tipping
Tipping is not a traditional Koeran custom. A 10% service charge is added to the bill at all tourist hotels and tipping is not expected. It is not necessary to tip a taxi driver unless he assists you with luggage or provides an extra service.
Lost & Found

If you should misplace any property or leave it on public transport, the following office will help you:
Lost and Found Center of the Seoul Metropolitan Police Bureau
: 102, Hongik-dong, Songdong-gu, Seoul. (02) 299-1282, Fax: 299-1282 (Korean speakers only)

Tourist Complaint Center

Overseas visitors to Korea who experience any inconvenience or who have any suggestions should call or write the Tourist Complaint Center, operated by the Korea National Tourism Organization.

Address: K.P.O Box 1879, Seoul
110-618, Korea
Telephone: (02) 735-0101 Fax: 777-0102

Tourist Information Services
Information and assistance are readily available at KNTO's Tourist Information Center (TIC) and at information counters at the three international airports and at major tourist sites. They provide city maps, brouchures and useful information on tours, shopping, dining and accommodations. The hours of operation differ somewhat around the country, but KNTO's TIC and the Seoul City Tourist Information Center are open every day from 9 a.m. to 6 p.m. (Nov - Feb. from 9 a.m. to 5 p.m.)
Seoul
KNTO Tourist Information Center
(02) 7299-498/9
-Kimpo Int'l Airport
(Terminal 1) (02)665-0088/6
(Terminal 2) (02)665-0986
Seoul City Tourist Information Center
(02) 735-8688, 731-6337
-Chongno 5-ga (02)272-0348
-It'aewon (02)794-2490
-Kwanghwamum (02)735-0088
-Myong-dong (02) 757-0088
-Toksugung (02)756-0045
-Seoul Express Bus Terminal (02)537-9198
-City Air Terminal (02) 566-4331

Kyongju
Kyongju Railroad Station (0561) 772-3843
Pulguksa Temple (0561)746-4747
Kyongju Express Bus Terminal (0561) 772-9289

Pusan
Kimhae Int'l Airport (051) 973-1100
Pusan Railroad Station (051) 463-4938
Pusan Int'l Passenger Terminal (051) 463-3471

Cheju
Cheju Int'l Airport (064) 42-0032
Cheju Int'l Passenger Terminal (064)58-7181
Chungmun Tourist Center (064)38-1201/4
Useful Tips

Greeting

Greeting and saying "thank you" are very important to Koreans. Words of greeting and thanks are always said with a bow of the head. The depth of the bow depends on the relative seniority of the two speakers.

Friendship

Koreans do not appreciate an overly outgoing style and they generally limit direct physical contact to a courteous handshake. However, as one gets to know Koreans better, a greater familiarity becomes possible. In fact, foreigners are often quie surprised to see men, especially young men, walking in the street with their arms around each other's shoulders and women walking hand in hand. Touching close friends while talking to them is perfectly acceptible in Korea. Public displays of affection between the sexes, however, such as hugging and kissing, are regarded as unseemly.

Visiting Manners

Koreans traditionally sit, eat, and sleep on the floor, so shoes are always removed when entering a Korean home. Bare feet can be offensive to old people, so it is best to wear socks or stockings when visiting families.

Hospitality

There is no such thing as "going Dutch" among Koreans. The visitor should be prepared to be either host or guest.

Restrooms

There are many, public restrooms in Korea. It is also perfectly acceptible to use the restrooms in office buildings, hotels, shops, and restaurants. Sometimes only Asian-style restrooms are available, but often western-style restrooms are also provided.

Table Manners

It is important to talk too much during a meal. Real appreciation of the food and service is gratefuuly received. It is impolite to blow your nose when anyone present is eating.

Emergencies

Police Dial 112
Fire & Ambulance Dial 119
(Korean speakers only)

The hotel front desk or hotel manager can arrange for a doctor or an ambulance in an emergency. If you need a doctor on the street, ask a policeman or passersby for assistance. A police box can be found on every major street. In addition, Asia Emergency Assistance provides a 24-hour emergency service for foreigners, acting as a link between patient and the Korean hospitals for a fee. For details, contact Asia Emergency Assistance (AEA)

Address: 1/Fl., S-12, 274-14, UN Village, Hannam-dong, Yongsan-gu, Seoul
Telephone: (02) 790-7561 Fax: (02) 790-6785

Medical Care

English is spoken in some general hospitals, and the larger ones, such as Samsung Medical Center, Severance Hospital or the Asan Medical Center, have international clinics where bilingual nurses can provide you with assistance. It is advisable to carry traveler's insurance.

Samsung Medical Center
Address: 50, Irwon-dong,
Kangnam-gu, Seoul
Telephone: (02) 3410-2114
International Clinic: (02) 3410-0200
Hours: 09:00-16:00 on Weekdays
09:00-12:00 on Saturdays
Severance Hospital
Address: 134, Shinch'on-dong,
Sodaemun-gu, Seoul
Telephone: (02) 361-5114
International Clinic: (02)361-6540
Hours: 08:30-11:30 and
13:30-15:30 on Weekdays
08:30-11:30 on Saturdays
Asian Medical Center (Chung-ang Hosp.)
Address: 388-1, P'ungnap-dong,
Songp'a-gu, Seoul
Telephone: (02) 224-3114
International Clinic: (02) 224-5001
Hours: 08:30-17:30 on Mon, Wed, Fri.

Foreign Banks in Korea
Seoul Branches

Pusan Branches and Other Branches

Korea Banks

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Newspapers

There are two English-language dailies, the Korea Times and The Korea Herald, which are published daily except Mondays for the Times and Sundays for the Herald. These newspapers are available at most newsstands and in many hotel gift shops. Weekly newspapers Courrier de la Coree and Korea News Review published by the Korea Herald, provide a summary of major happenings. There are also several monthly magazines such as Korea Business World and Business Korea. Many of the international newspapers, magazines, books about Korea and major foreign language publications are available at most deluxe hotels and some bookstores in town.

TV & Radio

Korea has four TV networks and 5 channels: channels 7 & 9 are KBS, channel 11 is MBC, channel 6 is SBS and channel 13 is EBS. In addition, the American Forces Korean Network (AFKN) is operated by and for the U.S. military on UHF channel 34. Clear reception of AFKN may be difficult outside of the Seoul area. Along with the national broadcasting networks, there are also many cable TV channels specializing in a wide field of programming including news, movies, entertainment, and tourist information. By using the Mugunghwa Satellite, Korea's first orbiting transmitter, two satellite TV channels began operation in July 1996. Korea will be the third country in the world to adopt the new, state-of-the-art digital broadcasting system instead of the older analog technology.

There are also eight Korean radio stations, including two AFKN U.S. military stations which broadcast in English on AM 549 kHz and FM 102.7 MHz.

Currency & Credit Cards
The unit of Korean currecy is the won (indicated as W). Coin denominations are W1, W5, W10, W100 and W500, but W1 and W5 coins are not commonly used anymore. Bank notes are W1,000, W5,000, and W10,000. Foreign bank notes and traveler's checks can be converted into Korean Won at foreign exchange banks and other authorized money exchangers. The exchange rate is subject to fluctuation, but US$1 was equivalent to about W900 as of Oct. 1997.

International credit cards such as Visa, MasterCard, American Express, Diners Club, and JCB are widely accepted at the major department stores and restaurants in the larger cities. You may be requested to show your passport.

Domestic Post

The easiest way to post a letter or a package is to ask the front desk of your hotel, but you can also use the post office directly. Standard-sized letters or postcards can be mailed directly at any mailbox or post office. For nonstandard sizes, the rate varies with weight and these should be taken to the post office.

Time Differences
The following world time chart shows the time differences between Seoul and other major cities. Korea does not have Daylight Savings Time.
City Time              
Seoul, Tokyo 1 4 7 10 13 16 19 22
Taipei, Manila, Hongkong, Kuala Lumpur, Singapore 24* 3 6 9 12 15 18 21
Bangkok, Jakarta 23* 2 5 8 11 14 17 20
New Delhi, Calcutta 22* 1 4 7 10 13 16 19
Teheran, Kuwait, Jeddah 19* 22* 1 4 7 10 13 16
Hamburg, Rome, Paris, Amsterdam 17* 20* 23* 2 5 8 11 14
London, Madrid 16* 19* 22* 1 4 7 10 13
Rio de Janeiro, Sao Paulo 13* 16* 19* 22* 1 4 7 10
New York, Montreal, Bogota, Toronto 11* 14* 17* 20* 23* 2 5 8
Chicago, Houston 10* 13* 16* 19* 22* 1 4 7
Vancouver, Seattle, San Francisco, Los Angeles 8* 11* 14* 17* 20* 23* 2 5
Sydney, Melbourne 2 5 8 11 14 17 20 23

* Previous day

Public Telephones
There aer three types of public telephones in Korea: blue coin telephones, gray coin telephones and grey card telephones. All three types can be used for both local and long distance calls. A local call costs W50 for three minutes. Long distance calls cost considerably more. Time can be extended by depositing more money. Blue telephones accept W10 and W100 coins and gray ones accept W10, W50 and W100 coins. Change from your call will not be returned. Card telephones may be used to make international calls as well as local and long distance calls. Telephone cards come in W2,000, W3,000, W5,000 and W10,000 units and can be purchased in shops close to telephone booths and in banks.

call.JPG (21293 bytes)

Overseas Calls
  • Direct calls

To make an international call, first dial the international access code 001 or 002 or 008, then the country code, area code and finally the individual numbers.

  • Operator-assisted calls & collect call

Dial 0077. For more information on operator-assisted calls, dial 0074.

  • Telephone directory services

Dial 080-211-0114. Toll free. English-speaking operators are available.

D.D.D. codes for major cities in Korea
City Code City Code
Seoul (02) Suwon (0331)
Pusan (051) Sokch'o (0392)
Taegu (053) Kangnung (0391)
Inch'on (032) Kyongju (0561)
Kwangju (062) Cheju (064)
Taejon (042)    

* Telephone charges are based on regional area and distance.

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